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An 18-year veteran of the fire service, Zapp holds the rank of Lieutenant and owns Fire Rescue Wellness, a coaching business dedicated to elevating the mental and physical wellness of fire fighters worldwide.  She earned a master’s degree in Biochemistry and Molecular Biology from the University of South Dakota School of Medicine and is also credentialed as a National Strength and Conditioning Association CSCS and TSAC-F, Precision Nutrition Level 1 Coach, a CSNS through the Society for Neurosports and a CISSN through the International Society of Sports Nutrition.

Zapp is a former adjunct faculty member at the University of Denver in the graduate program for Sport Coaching and is a recognized industry leader in the field of firefighter health and wellness. A published author and highly sought-after public speaker and podcast guest, she also served on a 2019 Illinois Senate task force focused on mitigating first responder suicide.